Healthcare marketing is getting harder. Carriers and providers are struggling with the CPA versus enrollment gap.
PX provides compliance first acquisition infrastructure that automates and optimizes lead buying, aligns volume with licensed capacity, and drives higher quality enrollments, with full transparency at every lead source.
Healthcare providers and carriers do life-changing work, but the path to reaching new patients has become unnecessarily complex.
Rising CPAs, lower approval rates, and stricter FCC and CMS regulations are widening the gap between cost per acquisition and approved enrollments, putting pressure on margins.
Leading healthcare plan providers trust the PX platform to access and evaluate new lead vendors, connect with them, analyze their performance and optimize it till they reach their marketing goals.
Landing Page
Healthcare Lead Form
Consent capturedBidding Process
Agent outreach
The lead is routed to the highest bidding healthcare provider based on their routing rules. Their sales agent then makes the outbound call and establishes contact with the lead.
What PX controls
PX can configure pricing and routing rules customized by market, agent availability, agent performance, time of day, product, and other attributes important to your business.
What you get
Faster speed to lead, better fit, and more predictable enrollment outcomes.
Current state Fragmented
Desired state Centralized
of new enrollments switch or exit within the first 90 days
What if you could predict and retain them proactively?
Churn signals detected
Identify early switching signals from PX's marketplace activity and behavioural patterns.
At-risk policyholders routed
Route at-risk policyholders to the right retention queue based on your internal workflows.
Proactive retention outreach
Your retention team intervenes with the right plan or offer to prevent churn.
Choose your business type
PX helps local and independent home services businesses manage customer acquisition efficiently across channels, vendors, and geographies—without unnecessary complexity.
Q: What are healthcare leads?
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A: Healthcare leads are individuals who express interest in enrolling in a health insurance plan, including Medicare Advantage, ACA marketplace plans, under-65 health insurance, supplemental coverage, or related healthcare services.
In regulated markets like Medicare and ACA, healthcare leads must meet specific consent and compliance standards before being contacted by licensed agents.
Q: What is the difference between Medicare leads and ACA leads?
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A: Medicare leads typically involve individuals aged 65+ or those eligible due to disability, often enrolling in Medicare Advantage or supplemental plans.
ACA leads refer to individuals purchasing coverage through the Affordable Care Act marketplace, typically under age 65.
Each segment has different compliance requirements, enrollment windows, and retention dynamics.
Q: Why is healthcare marketing becoming more difficult?
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A: Healthcare marketing is becoming more complex due to:
Q: What is compliant healthcare lead buying?
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A: Compliant healthcare lead buying ensures that:
Q: What is sub-ID level transparency in healthcare lead buying?
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A: Sub-ID transparency allows healthcare marketers to see performance data at the granular source level, not just blended cost per lead.
This includes visibility into:
Q: Why is retention important in Medicare and ACA marketing?
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A: In Medicare and ACA markets, revenue depends on approved and retained enrollments. Rapid disenrollment or early policy lapse can significantly reduce lifetime commission value and impact carrier relationships.
Optimizing for retention ensures acquisition spend translates into durable member revenue.
Q: What is rapid disenrollment in Medicare?
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A: Rapid disenrollment typically refers to members leaving a Medicare Advantage plan within the first three months of enrollment. High rapid disenrollment rates can negatively impact commission realization and carrier performance metrics.
Monitoring early churn helps healthcare brands protect long-term revenue.
Q: How can healthcare brands improve enrollment approval rates?
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A: Enrollment approval rates can be improved by:
Q: What should healthcare marketers measure beyond cost per lead?
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A: Beyond cost per lead, healthcare marketers should track:
Q: How does technology improve healthcare lead buying?
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A: Technology enables healthcare brands to:
Maximize your ROI this open enrollment with our 12-point checklist. Learn how to boost acquisition, improve retention, and reduce rapid disenrollment effectively.
Learn how to improve call center efficiency with smart strategies like dynamic bidding, lead routing by agent quality, and real-time agent availability. Discover actionable tips to boost answer rates, reduce dropped calls, and maximize your team’s productivity.
Buying or selling Medicare Advantage Leads During Open Enrollment? Avoid legal risks with non-compliant leads. Here’s what you need to know about the CMS Compliance Regulations.